Claim Management
We customize our approach for you on an individual basis.
Homeowner
- Customized cleaning process ensures you’re happy with your clothes and linens
- Proactive Communication via text, email, or phone call – your choice
- Only company in US that offers bar code technology on every claim
- Time stamping and location stamping ensures your inventory chain of custody is secure all the way to delivery
Adjuster
- Job scopes on front end of claim help to avoid unnecessary cleaning costs
- Customized invoicing based on carrier requirements, helps to ensure clean file reviews
- Non restorable lists provided to help accurately assess replacement values
- Proactive communication with insured reduces call volume to adjuster
Carrier
Leveraging our proprietary operating system, Textile Solutions, we build customized solutions for each carrier based on their requirements, customer service goals, and financial goals.
Homeowner
- Customized cleaning process ensures you’re happy with your clothes and linens
- Proactive Communication via text, email, or phone call – your choice
- Only company in US that offers bar code technology on every claim
- Time stamping and location stamping ensures your inventory chain of custody is secure all the way to delivery
Adjuster
- Job scopes on front end of claim help to avoid unnecessary cleaning costs
- Customized invoicing based on carrier requirements, helps to ensure clean file reviews
- Non restorable lists provided to help accurately assess replacement values
- Proactive communication with insured reduces call volume to adjuster
Carrier
Leveraging our proprietary operating system, Textile Solutions, we build customized solutions for each carrier based on their requirements, customer service goals, and financial goals
Items Restored
We specialize in restoring clothing and household fabric items that have been distressed by fire, smoke, water, or mold.
- High End Couture
- Large Loss Apartments
- Drapes
- Cultural Clothing – Indian textiles/Saris, Ethnic prints with vegetable dyes, Japanese Silks, Hawaiian clothing
- Wedding Gowns
- Leathers
- Onsite Furniture
- Taxidermy/Animal Skins
- Nonsalvageable Inventories
- Draperies
- Fire Retardant for hotels/hospitals/commercial properties
- Rug Valuations